Refund policy

Refund Policy

Effective Date: April 19, 2026

At Roy360HQ, all services are structured around professional advisory, strategic guidance, and time-based execution. Due to the nature of these services, refunds are limited and handled in accordance with the terms below.

1. Advisory & Consulting Services

All advisory and consulting services purchased through our site, including:

  • Vehicle Acquisition Advisory
  • Vehicle Exit Strategy & Market Positioning
  • On-Site Inspections & Completion Assessments
  • Strategy Calls & Consultations

are non-refundable once the service has been initiated or delivered.

This includes research, analysis, communication, and any time allocated to your engagement.

2. Engagement Fees ($3,000 Advisory Retainers)

All initial engagement fees are:

  • Non-refundable
  • Required to begin advisory work
  • Credited toward full representation if applicable

These fees secure dedicated time, analysis, and strategic direction from Roy360HQ.

Credits:

  • May only be applied to Roy360HQ services
  • Hold no cash value
  • Cannot be transferred or redeemed outside of agreed services

3. Representation Services (Buy/Sell Advisory)

For clients who move forward with full representation:

  • Representation fees (e.g., percentage-based fees tied to a transaction) are earned upon successful execution of services
  • Once a transaction is completed or a buyer/seller is secured and engaged, fees are non-refundable

If a client chooses to withdraw:

  • Any work completed up to that point remains billable
  • Engagement fees remain non-refundable

4. Digital Products & Downloadable Content

Any digital products, documents, or resources purchased through Roy360HQ are:

  • Final sale
  • Non-refundable once delivered or accessed

5. Scheduling, Cancellations & Missed Sessions

  • A minimum of 24 hours notice is required to reschedule any call or consultation
  • Missed calls or late cancellations may be forfeited
  • Rescheduling is subject to availability

6. Client Responsibility

Clients are responsible for:

  • Providing accurate and complete information
  • Communicating clearly and promptly
  • Following guidance where applicable

Refunds will not be issued due to:

  • Delays caused by the client
  • Changes in direction or goals
  • Failure to act on provided guidance

7. No Guarantee of Outcome

Roy360HQ provides advisory and strategy based on real-world experience, data, and industry insight. However:

  • No guarantees are made regarding vehicle acquisition, sale outcomes, pricing, or timelines
  • Performance results, market conditions, and third-party factors are outside of Roy360HQ’s control

Refunds will not be issued based on outcome dissatisfaction when services have been delivered as agreed.

8. Exceptions

Any exception to this policy must be:

  • Approved in writing
  • Issued at the sole discretion of Roy360HQ

9. Contact

For questions regarding this policy:

Roy360HQ
Website: https://roy360hq.com